Dental billing services at 1.5% of insurance collections
Eligibility Hub handles dental insurance billing: dental claims (837D) checked before they are sent, electronic predeterminations matched to the treatment plan, ERA and EOB posting with a verified worksheet for practice-management systems we can only read, and denials worked to a decision. The full service costs 1.5% of insurance collections, meaning payments received from payers.
The short version
- Service fee
- 1.5% of insurance collections, meaning payments received from payers. Patient payments are not included.
- Credentialing
- Available. Delivered by our credentialing team. $99 per payer application (one provider, one payer), billed separately from the 1.5% service fee.
- Claim type
- Dental claims (837D)
- Dental eligibility
- Coverage checks today. Frequencies and history wait on a dental clearinghouse connection in progress.
What we handle for dental practices
Every service shows its current availability. Nothing marked planned is sold as live.
Credential
Enroll providers with payers
Verify
Eligibility, benefits and verification requests
Authorize
Coverage checks, prior authorization, predeterminations
Bill
Scrub and submit claims
Post
ERAs and EOBs
Recover
Denials, appeals and AR follow-up
Connect
API for your own software
- APIDental claims and predeterminations for your own softwareLaunching after setupLaunching after setup
What is different for dental
Dental plans ask for different things, and many dental systems are read-only to outside billers.
Predeterminations
Sent electronically as dental claims flagged for predetermination. Returned estimates are matched to the treatment plan.
Dental claims (837D)
Checked for payer ID, frequency code and NPIs before sending. Sending is idempotent, so a claim is never billed twice.
Posting worksheet
Where we can only read your practice-management system, we prepare a verified posting worksheet for your team to enter.
Benefits detail
Coverage checks run today. Frequencies and history need a dental clearinghouse connection that is still in progress.
How switching works
Your current biller keeps billing during shadow mode.
Agreements
Business Associate Agreement between your practice and Vixel Agency, plus the service agreement.
Who acts: Your practice and Eligibility Hub
Days
Practice setup
You complete the setup wizard. We verify NPIs, payers and providers.
Who acts: Your practice, then Eligibility Hub
Typically 1 to 2 weeks
Shadow mode
Your current biller keeps billing. Every claim also runs through our checks on de-identified test data, and we compare results with what was actually paid or denied.
Who acts: Eligibility Hub
Typically 30 to 60 days
Enrollment
Claims and ERA enrollment move to our clearinghouse, timed with your current biller's notice period. ERAs can go to only one clearinghouse at a time.
Who acts: Eligibility Hub, with your signatures
Typically 2 to 6 weeks, payer dependent
Live service
Full service, a monthly scorecard, and open denials from the prior biller worked to decision.
Who acts: Eligibility Hub
Ongoing
Lengths are typical, not promises, and the phases are not added up into a launch date. Payers set their own timelines.
Questions
How much do your dental billing services cost?
The full service is 1.5% of insurance collections, meaning payments received from payers. Patient payments are not included. Credentialing is $99 per payer application (one provider, one payer), billed separately from the 1.5% service fee.
Can you verify dental frequencies and history?
Not yet. Coverage checks run today. Frequencies and history need a dental clearinghouse connection that is in progress.
Do you send predeterminations?
Yes. They go out electronically as dental claims flagged for predetermination, and the returned estimate is matched to your treatment plan.
Can you post into our practice-management system?
Where we only have read access, we prepare a verified posting worksheet for your team to enter. We never write into a system we were given read access to.
Does our current biller have to stop right away?
No. In shadow mode your current biller keeps billing while we run every claim through our checks on de-identified test data and compare results.
Review the scope before you begin
The full service is 1.5% of insurance collections, meaning payments received from payers. Patient payments are not included. See pricing or every service.
Last updated 2026-10-06